FAQs

Order

You can shop for latest jewellery designs that are in trend and are in demand. If you are a fashionista and are searching for the best jewellery design, Randolph Victor is the place for you. With great prices, amazing deals and high-quality products.

You can check details of your Recent Orders in your My Account Section. You can track your order by the simple steps mentioned below:
Go to Recent Orders. Select the Order you want to track. You can view the status of your order.

Polishing and plating is a cost-effective solution to give the products real look. However, these are prone to wear and tear with time. To prolong the life of these products, we advise following care instructions:-These products are meant for occasional usage, 24x7 usage will only reduce the life of the product

You will receive the same product which is being displayed. But in some cases, product color may slightly vary due to photographic lighting sources or your monitor settings.

Delivery

Online jewellery shopping will now be easy, be it picking up a set of earrings for a special occasion or buying a gift. Enjoy hassle free shopping and get online shopping benefits by adding things to your cart here.

Return Or Exchange

The following products shall not be eligible for return or replacement under this 30 Day Replacement Guarantee:- Any jewelry that exhibits physical damage to the box or to the product. Any jewelry that has been washed Any jewelry not in its original condition Any jewelry that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery Any jewelry without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number You can return the product to us within 30 days from the date of delivery, if you don’t like it or if there is any other issue with the product. You can simply request either an exchange or to return the product.

Shipping

We provide free delivery on all items if your order total is equal to or more than 5$. For orders below that 2$ is charged towards shipping charges.